Refund Policy
NaiYair Personal Development — Return and Refund Policy
Last updated: October 24, 2026
NaiYair Personal Development aims to provide a clear and fair experience for every customer. This policy explains how returns and refund requests are handled for purchases made through our website.
Coaching Services and Appointments
Payments for coaching sessions, consultations, and other personal development services are subject to the applicable booking and cancellation terms provided at the time of purchase. Please review those terms before completing your booking.
A cancellation or refund is not automatically guaranteed when a customer misses an appointment or cancels outside the stated cancellation period. Contact us to discuss concerns about a booking or payment.
Digital Products
Due to the nature of downloadable digital products, purchases are generally non-refundable once the product has been accessed or downloaded, except where a refund is required by applicable law or approved by NaiYair.
If you experience a technical issue that prevents you from accessing a purchased digital product, contact us for assistance.
Physical Products
If physical products are offered, eligible returns must be requested within the return window displayed in our store. Unless otherwise stated, the return window begins when the item is delivered.
Customers are responsible for return shipping costs. Returned items must meet any applicable return conditions communicated for the product. No restocking fee applies unless disclosed before purchase.
Items identified as final sale are not eligible for return or cancellation through our standard return process, except where required by applicable law.
Refund Processing
Approved refunds will be issued to the original payment method where possible. Processing times may vary depending on the payment provider or financial institution.
Contact Us
For questions about a return or refund, contact:
Email: support@naiyair.com
Website: https://naiyair.com
This policy does not limit any rights customers have under applicable law.